At Regent Airways, we respect your privacy. That is why we would like you to know how we protect the privacy and security of the information collected online on our website. Please take a moment to read the following questions and answers, which describe our online privacy and security practices in more detail. By visiting this website, you agree to these practices.
What information do we collect?
By using flyregent.com, your information and site activity data is collected. When you register with Regent's Customer Appreciation program online; book travel on flyregent.com,; purchase merchandise through our website; or sign up for a sweepstakes or other promotional activity over our website, you will be asked to provide certain personally identifiable information such as your name, home address, e-mail address, and telephone number(s). When you use the online ticketing portion of our site, you will also be asked to provide your travel details. By using flyregent.com, some information may be automatically collected by our web servers as you browse our site. Regent collects Internet browser tracking data through other technologies and methodologies that help manage online advertising. These technologies are provided by our ad management partners and enable our ad management partners to recognize a unique cookie, which in turn enables us to learn which advertisements and websites bring users to our website.
How do we use the personal information we collect?
We use information collected from our web-servers and from site tracking to enable us to increase the functionality and user-friendliness of our site and to better tailor our site to our visitors' needs. For example, some of this information is collected so that when you visit our site again, the site will recognize you, and serve advertisements and other information appropriate to you and your interests. We also use this information to verify that visitors to our site meet the criteria required to process their requests. As described above, some of this information is collected through the use of "cookies". Most browsers used by visitors have options that allow the visitor to control whether the browser will accept "cookies", reject "cookies", or notify the visitor each time a "cookie" is sent, but setting a browser to reject "cookies" will limit the range of features available to the visitor on our site. Please be aware that rejecting or disabling "cookies" will not necessarily limit all forms of site tracking technologies and methodologies. To the extent permitted by law, we may disclose personally identifiable information to government authorities or third parties pursuant to a legal request, subpoena, or other legal process. We may also use or disclose your information as permitted by law to perform charge verifications, report or collect debts owed, fight fraud, or protect the rights or property of Regent, our customers, our website, or its users.
What information is collected from children?
Regent is a general audience site and does not knowingly collect personally identifiable information from children under the age of 13 without verifiable parental consent. If you are under the age of 13, please do not provide personally identifiable information of any kind whatsoever. If a child provides us with personally identifiable information, a parent or legal guardian of that child may contact us to obtain that information by sending an e-mail to email@example.com or by writing to:
How is the information collected online protected?
We take reasonable precautions to keep all information obtained from our online visitors secure against unauthorized access and use and we periodically review our security measures. When you voluntarily provide us with information while registering or booking a reservation, such as your name, address, phone number, credit card information, and travel details, your information is encrypted and transferred over a secure connection, available on browsers such as Mozilla Firefox or Microsoft Internet Explorer. The padlock icon found in most browsers will appear locked and the first characters of the website address will change from "http" to "https" if you are accessing a secure server. Do not use e-mail to send us credit card, billing or other personally identifiable information as e-mail travels unencrypted and can be read by anyone who receives or intercepts it. Once your information reaches us, we store it behind a secure firewall that blocks access to the information from outside of our network. Only Regent-authorized indivduals are allowed to access your information.
How can you access your information?
- Data you enter on this website, and other data connected with your flight, will be transmitted to and processed in the Bangladesh, a jurisdiction whose laws do not offer data protections equivalent to your home country's
- Sensitive data, such as data involving your health, will also be processed consistent with the policy below and transmitted to/processed in the Bangladesh Civil Aviation Authority, a jurisdiction without equivalent data protections
- Regents processes data complying with all applicable laws of the Bangladesh and other jurisdictions where it flies; this means Regents complies with laws requiring it to provide passenger data to government agencies.