Improper carriage of baggage can put one through a lot of inconvenience. Passengers are therefore advised to ensure their baggage is properly packed and tagged. The following tips will be handy:
- Make sure you know your free checked baggage allowance.
- Don’t pack any valuables in your checked baggage.
- Any items over your allowance will be charged as excess baggage.
- Label your bags correctly with your name and address and remove tags and labels left over from previous flights.
- Make sure you know your hand baggage allowance and the latest restrictions on carriage of certain items in your hand baggage.
- Make sure you take medication, important documents, valuable items and cash in your hand baggage.
- Do not carry packages with unidentified contents on behalf of other people.
- Do not accept any packets from unknown persons.
- Make sure you declare before checking-in, if carrying any arms or explosive substances.
- Concealment is an offense under the Aircraft Act and Rules.
Free Baggage Allowance
- The free baggage allowance, including checked and unchecked baggage of each passenger for the Business class will be 30 Kilos and for the Economy class it will be 20 kilos. Carry-on baggage to be placed inside the cabin must not exceed 7 Kilo weight and must fit the standard carry-on baggage size specification.
- Children between 2 to 12 years of age for whom, 75% of the applicable adult base fares are allowed free baggage allowance on the same basis as an adult fare-paying passenger.
- Accompanied Infant less than two years of age and paying 10% of adult base fare is allowed 10 Kilos of free baggage allowances.
In addition to the free baggage allowance provided herein, each passenger may carry, without additional charges, the following personal effect for use in enplaning, deplaning, or in-flight only when retained in the passenger’s custody.
In addition to one piece of cabin baggage or package, you may also be permitted to carry the following items, subject to Security Regulations:
- Lady's hand bag.
- An overcoat or wrap.
- A rug or a blanket.
- A camera or a pair or binoculars.
- Reasonable amount of reading material for the flight.
- Infant's feed for consumption during the flight and infant's carrying basket if an infant is carried.
- Collapsible wheelchair or pair of crutches or braces for passenger's use if dependent on these.
- Walking stick.
- Umbrella (Folding type).
- Feeding bottle.
- Shaving kit, excluding razor blade and straight razors.
- Medicines required during flight like Asthma inhaler etc.
- Umbrella (Folding type).
For the safety of our passengers, crew, and aircraft, the following items are either prohibited or restricted on all aircraft. Please ensure that you do not pack items specified in this list in your checked-in and hand-carry baggage. Medically necessary needles and syringes are exempt from these prohibitions if passengers have in their possession prescription medication with a professionally printed label that identifies the medical office, pharmacy, or manufacturer of the medication.
- Explosives, fireworks, munitions, flares, Christmas crackers, sparklers, party poppers and pyrotechnics
- Security-type cases/boxes incorporating goods such as lithium batteries or pyrotechnics
- Compressed gases (flammable, non-flammable, or poisonous) such as butane, propane, aqualung cylinders, lighter fuels, or refills
- Lighters (butane, absorbed fuel, electric, battery-powered, novelty)
- Oxidizing substances such as bleaching powder and peroxides
- Flammable liquids such as paints and adhesives
- Flammable solids such as safety matches and articles which are easily ignited
- Disabling devices such as mace or pepper sprays, with irritant properties
- Poisons such as arsenic, cyanides, or insecticides
- Radioactive materials
- Corrosive materials such as mercury (which may be contained in thermometers or blood pressure gauges,) acids, alkalis, and wet cell batteries
- Meals-Ready-to-Eat (MREs)
- Firearms / parts of firearm such as revolvers, rifles, imitation firearms, pellet guns, ball-bearing guns, barrels, trigger assembly etc.
- Ammunition including blank, spent / empty cartridges
- Toys guns/gun shaped items or look-alike
- Any other substances which, during a flight, present a danger not covered above, such as magnetized, offensive, or irritating materials
- Knives (including hunting knives, swords, and pocket knives)
- Scissors and any other sharp/bladed objects (e.g. ice-pick, nail clippers) considered illegal by local law
- Weapons such as whips, nan-chakus, baton, or stun gun
- Sporting equipment such as baseball/cricket bats, golf clubs, hockey sticks, billiard cues
- Devices with spillable batteries
- Aerosols (hair sprays, perfumes, medicines containing alcohol) not exceeding 0.5 KG or 0.5 L per article and 2.0 KG or 2.0 L in total weight. Release valves on aerosols must be protected by a cap or other suitable means to prevent inadvertent release of the contents.
- Baby strollers
- Electronic devices which cannot be switched off (eg FURBY toys)
- Any other items which are deemed security hazards by local law
- Any other items that resemble or have similar functions to the above items
Passengers are prohibited from carrying these items in either your checked-in and hand-carry baggage. The list of prohibited items are as follows:
Note: Failure to declare hazardous materials may result in civil or criminal penalties for passengers. All airlines are required to report violations to the relevant government authorities.
Passengers are not allowed to carry the following items in their hand-carry baggage for passengers. safety and security reasons. To minimize inconvenience, you are advised to check in or put these items in your checked-in baggage instead:
Please note that these items will be retrieved at the boarding gate by the local authorities and depending on local conditions, the items may not be returned to you.
Carriage of E-cigarettes:
Electronic cigarettes, also known as E-cigarettes, personal vaporizers or electronic nicotine delivery systems, are allowed only in hand-carry baggage. Use of e-cigarettes in the cabin is prohibited at all times.
Carriage of Lithium Batteries:
Electric Wheelchair, mobility aids and assistive devices
Wheelchairs, mobility aids and assistive devices that are powered by lithium batteries and required for use by passengers will be allowed on board as checked-in baggage in conformance to the requirements stated in IATA Dangerous Goods Regulations. Passengers are requested to inform our Reservations department 48 hours in advance and also alert our check-in staff at the airport.
The general requirements are as follows:
1.The power rating of the lithium battery must not exceed 300Wh or for a device that is fitted with two (02) batteries required for operation, the power rating of each lithium battery must not exceed 160Wh.
2. A maximum of one (01) spare lithium battery not exceeding 300Wh or two (02) spares each not exceeding 160Wh may be carried in the passenger cabin of the aircraft. The spare batteries are not allowed as checked-in baggage.
Wheelchairs, mobility aids and assistive devices with non removable battery(ies)
Battery(ies) that cannot be removed from the wheelchair, mobility aid or assistive device:
1. The battery(ies) must protected from short circuit by insulating the terminals (e.g. by taping over exposed terminals);
2. The battery(ies) is securely attached to the wheelchair, mobility aid or assistive device;
3. Electrical circuits have been inhibited to prevent accidental activation.
Wheelchair, mobility aids and assistive devices with removable battery(ies)
Battery(ies) that can be removed from the wheelchair, mobility aid or assistive device:
1.The battery(ies) must be protected from short circuit by insulating the terminals;
2.The battery(ies) must be carried in the passenger cabin.
Personal Transportation Devices
All small lithium battery-powered personal transportation devices (e.g. mini-Segway, hoverboard, solowheel, airwheel, balance wheel, etc.) are prohibited as checked-in and hand-carry baggage. If these items are brought to the airport, they will be refused at check-in. It will be the passenger.s responsibility to arrange for the storage or disposal of such items prior to boarding.
For other devices operated by lithium batteries, please refer to the guidelines below with regards to its carriage either in your checked-in and hand-carry baggage.